FREE SHIPPING ON ANY 6 BOTTLES AUSTRALIA-WIDE
We offer Free Shipping on 6 bottles or more (in any combination) within Australia.
For all other orders, a flat shipping rate of $15 applies.
Orders are generally shipped within 24 hours (excluding weekends).
Orders are sent via either Australia Post or Aramex couriers, depending on the delivery destination. All deliveries are tracked.
Please allow between 1 – 4 business days for shipping to capital cities and a little more for other areas. Rural and remote areas may experience a longer delivery period but on average are delivered within 3 – 10 days of dispatch. These times do not include weekends, public holidays or unforeseen circumstances beyond our control.
Should you have any questions in regard to shipping please Contact Us.
We offer a Wine Quality Guarantee and will replace or refund any wines considered to be damaged or faulty (e.g. corked or oxidised). Please email email@example.com with your order number and details about the wine/product to be returned.
Should your delivery be damaged in transit, please email firstname.lastname@example.org immediately so that we can organise replacement of any damaged items.
Unfortunately, we cannot offer refunds or exchanges for change of mind.